CitiusTech is strengthening its digital offerings with the acquisition of Wilco Source, a leading provider of Salesforce consulting and implementation services for health care and life sciences companies.
The Princeton-based health care tech and consulting services firm said in a Nov. 9 announcement that the Wilco Source leadership team will run the integrated business and serve CitiusTech’s and Wilco Source’s existing and new clients.
Headquartered in Santa Clara, Calif., Wilco Source has more than 400 employees across the U.S. and India. It has been a Salesforce partner since its inception in 2014, and its team of health care technologists boasts more than 450 Salesforce certifications.
The firm’s clients include pharmaceutical companies, specialty hub service providers, medical device companies, medical providers, payers and medical laboratories. Its services focus on driving digital transformation and process automation.
Wilco, short for “will comply,” is an aviation term used “to communicate that the pilot has heard the controller’s instructions and understands everything that is being asked,” according to the company’s website. Listening and understanding are two core Wilco Source values.
“Evolving health care models highlight the need for exceptional patient and member experience and care at every step of their journey, driven by meaningful and actionable insights,” CitiusTech CEO Bhaskar Sambasivan said in a statement, adding that the deal with give clients “a unified approach to building patient-centric operating models, enabling them to accelerate digital innovation.”
This acquisition – terms of which were not disclosed – is CitiusTech’s third in specialized health care technology and consulting companies over the past four years.
“Wilco Source has played an essential role in driving patient, provider, and member experience transformation powered by Salesforce,” said Wilco Source co-founder and CEO Kedar Relangi. “By joining the CitiusTech team, we will now have a wider industry presence and access to a large client base to apply our expertise and solutions, and truly transform consumer experience across health care and life sciences. “
The announcement added that Wilco Source has demonstrated strong growth over the past few years, fueled by the shift toward digital technology and growing adoption of Salesforce by health care and life sciences organizations.