Sequential Technology International, a business processing outsourcing space, announced that a former AT&T executive has been named its CEO.Kent Mathy, a telecom industry veteran with more than 35 years of experience, is the new head of Warren-based STI.
“STI is incredibly fortunate to have an executive of Kent’s caliber joining us to lead our exceptional team of employees dedicated to providing customer care and other solutions to the telecom, financial and legal industries, and other industry verticals,” John Methfessel, chairman of STI, said in a prepared statement. “We made our recent acquisition (of activation assets from Synchronoss Technologies) with the intention of building a global brand of industry leading customer care solutions and Kent is the perfect executive to lead our company and strategic vision into its next phase of growth for the future.”
Mathy most recently served as AT&T’s Southeast region president.
“STI is already positioned as the leading customer care and customer experience provider to the telecom and SaaS industries, and I am thrilled by the opportunity to lead the business as we continue to meet and exceed the ever-changing needs of existing customers, while introducing the depth and breadth of our exceptional solutions and services to new customers around the globe,” Mathy said in a prepared statement. “STI has a very seasoned team of professionals who have been in the field of customer care and business process outsourcing for many years, and who have a history of consistently exceeding their customers’ requirements. I look forward to working with our employees, partners, and customers as we transform STI into the premier provider of customer experience solutions across the industry.”