Hackensack Meridian Health announced on Monday that it has partnered with New York-based Connexient to help patients and families better navigate the network’s 17 hospitals via GPS technology.
“We are deeply committed to enhancing the experience of our patients and their families,’’ said Robert Garrett, CEO of HMH, in a statement. “We are constantly scanning the horizon for new technology to help us make care as convenient as possible for our patients,” he added.
HMH initially deployed Connexient’s MediNav successfully at Hackensack University Medical Center and plans to launch the technology at Jersey Shore University Medical Center in March. Eventually, it will be deployed at all network hospitals.
Connexient’s MediNav will be integrated with Epic’s MyChart within the HMH Well mobile application that gives users access to lab results, appointment information, current medications, immunization history and more on their mobile device.
“By integrating indoor mapping and navigation with MyChart’s appointment information, we are empowering patients to more easily find their way to their appointments,’’ said Kunle Modupe, vice president of Hospitality Services at HMH. “This will reduce late arrivals to appointments, and create a great patient experience,” Modupe added.
In this next phase of deployment, HMH plans to integrate Epic MyChart’s appointment scheduling with MediNav’s indoor GPS and location services to create a seamless, “home to appointment” experience for its patients.
