National IT firm PCS opened a location in Red Bank at 65 Mechanic Street, the firm announced Oct. 22.
“We have a strong presence along the East Coast and felt that an office with staff in the northern New Jersey and New York markets would make it more accessible to our clients,” said PCS founder and President Anthony Mongeluzo.
Though most IT work is done remotely, issues related to hardware that require a physical presence sometimes arise, according to Red Bank Office Director and Solutions Engineer Chris Church.
“IT problems can still require an expert technician to handle them, and with an office in Red Bank, we reduce the time required for our experts to help clients in northern New Jersey and New York City,” Church said. “The distance to New York City is an hour, and the faster we get to a client’s office, the quicker we can resolve the issue.”
PCS, which started in Mongeluzo’s parents’ home and now has more than 170 employees, operates out of offices in five states.
“I know we’re bucking the trend by opening a new office and hiring staff, but we feel the business climate is strong in northern New Jersey and New York City,” Mongeluzo said. “Even with the high-end technical services that we provide remotely, some issues still require a human presence. And we’ve learned that when someone needs help, they want it now.”