Summit-based Toorak Capital Partners, said Tuesday it is investing in a new technology platform to improve customer experience for its network of lending partners. To develop the platform, the firm hired Sachin Venugopal as chief technology officer.
“Toorak Capital Partners has always strived to provide the best possible service for our partner lenders. We are committed to take our customer service to the next level by investing in a new technology platform,” says John Beacham, chief executive officer of Toorak Capital Partners. “We’ve always felt that if it’s easy for our customers to work with us, our business will grow. This belief has proven true over the years and it is the reason we have hired a top-tier CTO, like Sachin Venugopal, to upgrade our technology platform.”
Venugopal , who has more than 20 years of experience building customer-focused digital platforms at AQR Capital, McGraw Hill and Lexis Nexis, will develop a proprietary technology platform to automate the loan submission, review and closing processes. Venugopal will also be charged with improving overall operations and efficiency of the firm’s technology stack.
Backed by global investment firm KKR, Toorak Capital Partners has revolutionized how real estate investors access capital. The firm was the first to link small-balance commercial and residential originators with institutional capital. Toorak Capital Partners perfected this approach in the single-family residential bridge lending space, funding more than $3.0 billion in loans since 2016. The firm also offers ground-up construction loans and single-family rental term loans.