Wawa is gradually re-introducing self-serve coffee and drinks in some of its markets, including in South Jersey near or in Cape May County.
Customers will also continue to have the option for full-service coffee poured and prepared by a Wawa associate if they prefer it.
According to a Wawa spokesperson, resuming some self-serve beverages will improve convenience and speed during store visits, which will enable customers to get in and out faster to maximize social distancing.
At the locations in the South Jersey market, and the others where self-serve has been reintroduced – including around 60 stores in Virginia, Maryland, and the Reading market of Pennsylvania – extra safety measures have been added to self-serve stations, including wrapped stirrers, tissue paper for customers to use with the pour handle, social distancing markers, and the presence of the Wawa Clean Force in-store, with associates dedicated to continuous cleaning tasks.
Customer feedback on the return of self-serve beverages has been very positive, the spokesperson said. The company will continue to seek feedback from associates and customers and incorporate findings into the reintroduction of self-serve drinks to additional stores.