Emily Bader//March 6, 2015//
Emily Bader//March 6, 2015//
Three of Louis Berger’s aviation projects were recognized with six Airport Service Quality Awards by The Airports Council International, the Morristown-based engineering and consulting firm announced Thursday.According to ACI’s ASQ passenger satisfaction survey, Louis Berger projects at three international airports were all distinguished as best-in-class facilities.
“These are all well-deserved recognitions of the dedication to performance and customer experience that each facility demonstrates, and we are honored to have been a part of their efforts to expand and improve their services to travelers and users in general,” Javier Gonzalez, vice president leading Louis Berger’s global aviation practice, said in a prepared statement.
The first recognition of best-in-class was at the Queen Alia International Airport. It was also named the most improved in the Middle East. Louis Berger has been providing its services since 2008 to rehabilitate and expand the facility in Amman, Jordan.
The second recognition was at Sir Seewoosagur Ramgoolam International Airport, located in the Republic of Mauritius. It was named the most improved in Africa and second-best airport in the world. The firm had been providing its services in collaboration with Ammann & Whitney since 2009 to construct a new terminal, which opened in 2013.
The third recognition was at the Jomo Kenyatta International Airport. It was also named the fifth-best airport in Africa. Louis Berger along with Ammann & Whitney and Runji & Partners Ltd. will construct a new terminal at the airport in Nairobi.
To be eligible for the ASQ awards, an airport must participate in the survey every month of the year. More than 300 airports worldwide participate, and it is based on a passenger’s full experience, from check-in to departure.
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